A New Era of Opportunity: Informatics for Allied Health

Ms Danielle Hornsby1

1Townsville Hospital And Health Service, Townsville, Australia

As electronic medical records (EMR) become common place in our hospitals nationally, allied health leaders have a window of opportunity to mine the rich data source, to rapidly change the way we measure the value of our services and our care. To harness this, we must think differently about the way our clinicians identify, collect, capture and consume data.

This presentation will challenge allied health leaders to consider the value proposition of old dated methods of data collection, and introduce an alternative prospect for mining structured data from EMRs. The presentation will provide a real case study from a tertiary hospital (Townsville Hospital), to demonstrate the organisational, operational, workforce and service impacts of switching out self-reported data, to a platform providing real-time data for clinicians, by clinicians.

This implementation, over a 12 month period, released the equivalent of eight full-time equivalent allied health professionals back to frontline care, produced a net saving of over $1million per annum, and dramatically changed the way that clinicians interacted with information dashboards to improve their day to day work.  The presentation will outline the methods, toolsets and organisational change strategies used, so that other leaders can effectively advocate for new solutions within their own settings.


Danielle, as well as her role as an Executive Director Allied Health, has been an executive sponsor for EMR implementations for the past decade in Queensland, and has first hand experience in the transformation of practice and process in hospitals related to digitisation. She has lead several state and national award winning initiatives, including pioneering the development of real-time tools for allied health clinicians to visualise service data, and the integration of biomedical equipment to transform the way that deteriorating patients are managed. She has a passion for challenging our ways of thinking about measuring allied health value, particularly the types of data that reflect contemporary health issues.

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