Identifying discharge delays in the acute health care sector for NDIS participants

Ms Rhona Haining1

1Sir Charles Gairdner And Osborne Park Health Care Group, Perth, Australia

The aim of this study is to gain an understanding of the health/ disability interface in relation to the discharge barriers facing NDIS participants from Sir Charles Gairdner Osborne Park Health Care Group. All NDIS eligible patients’ presentations over the past 12 months will be reviewed to identify internal and external systemic issues impacting on service delivery and discharge planning.  This study is based on a review of hospital social work data which reports on participant’s psycho social factors, disability type,  NDIS internal processes and support coordinators’ tasks, functions and communications, and social work activity data. This study will provide insights allowing for improved discharge planning and capacity building for this cohort and a greater understanding of successfully navigating the NDIS processes, with the potential to decrease hospital length of stay .


Rhona Haining is a Social work manager, working within  the Sir Charles Gairdner Osborne Park Health Group. She has extensive clinical experience in acute hospital settings during a 20 year career.

She has a passion for work in the General Medicine area and believes providing education and high levels of supervision and support to staff will always result in  better patient outcomes. She is involved in quality improvement activities and implementing service improvements, which support service delivery. She has a special interest in disability and is the North Metropolitan Health Service Health Reference Group representative.

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