Service Delivery – service models / contemporary models of care

Mrs Allina Green1, Mr Darren Doherty1 1Gold Coast Hospital And Health Service, Gold Coast, Australia Background and Aim With persistent pain patients in rural Queensland having to travel extensive distances to receive treatment through specialist pain centres, the QCVIPC provides...
  • May 26, 2021
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Ms Bernadette O’Connor1, Ms Adrienne Fosang1 1The Royal Children’s Hospital, Parkville A Stepped Care Approach to Developmental Care is a 2 ½ year project which was launched after identifying numerous barriers when referring children for developmental concerns to the Royal...
  • May 26, 2021
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Dr Jaime Leigh1,2, Mr Stefan Wigg1, Mr Rodney Hollow1, Prof. Robert Briggs1 1Royal Victorian Eye And Ear Hospital, East Melbourne, Australia, 2University of Melbourne, Carlton, Australia Overview The recently established Victorian Cochlear Implant Program represents innovation in audiology service delivery....
  • May 26, 2021
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Martha Sorensen1, Ann Gregory1 1Ccdhb, Wellington, New Zealand Background One community service, three teams separated by geography managing and prioritising referrals differently across each site- would moving to a centralised triage service improve how referrals are managed to improve care...
  • May 26, 2021
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Jo-Anne Gibbs1 1Capital And Coast DHB, Porirua, New Zealand Post covid lock-down, alongside being identified as an area of high DNA’s and a burgeoning wait list, outpatient physiotherapy (musculoskeletal) moved very quickly to pilot a new way of triaging. Previously,...
  • May 25, 2021
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Ms Charlene Tan-smith1 1Canterbury District Health Board, Christchurch Hospital, Christchurch, New Zealand The South Island paediatric ketogenic dietary therapy service has been providing care since 2016 for children with refractory (drug-resistant) epilepsy. Suffering hundreds of seizures per day medicalised ketogenic...
  • May 25, 2021
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Hyranthi Kavanagh1 1Fiona Stanley Hospital, Murdoch, Australia Commencing in the second half of 2020, a trial of Team First Aid (TFA) and Psychological First Aid (PFA) was commenced within key ward specialty areas to improve the hospital’s response to health...
  • May 25, 2021
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Eman Merza1, Dr Stephen Pearson2, Professor Glen Lichtwark3, Dr Alessandro Garofolini4, Associate Professor Peter Malliaras1 1Department of Physiotherapy, Faculty of Medicine, Nursing and Health Science, Monash University, Melbourne, Australia, 2Centre for Health, Sport and Rehabilitation Sciences Research, University of Salford,...
  • May 25, 2021
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Ms Bethany Leslie1, Mrs Jessinta Benton1, Mr Anthony Hall1 1St John Of God Midland, Perth, Australia Patients with Ambulatory Care Sensitive Conditions (ACSCs) often have complex social needs in addition to their primary chronic disease. The consequence of chronic disease...
  • May 25, 2021
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Bernadette Kelly1, Martine Waters2, Stella Snape-Jenkinson3, Hermione Wheatley4 1Redcliffe Hospital , Redcliffe, Australia, 2Royal Brisbane Hospital, Herston, Australia, 3Caboolture Hospital , Caboolture, Australia, 4North Lakes Health Precinct, North Lakes, Australia Background Comprehensive Geriatric Assessment (CGA) has been shown to predict...
  • May 25, 2021
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